S02 Ep. 06: Michael Canzoneri on the Professional Services landscape
Michael Canzoneri, Practice Director at Confluent sheds some light on how strategy is a key element in the professional services industry
In this episode of The Launch Station, we are joined by Michael Canzoneri, ex-Confluent, and currently VP of Global Services at Dataiku. Michael drove some of the most disruptive and innovative big data solutions across multiple industries for Confluent. He led multi-year, global transformative projects in retail, aerospace, defense, and oil & gas. Michael also develops strategies and positions companies for dramatic growth.
After studying data sciences at Harvard and Quantum Computing at MIT, Michael went on to do his MBA from Villanova. He talks to us about:
- How professional services are positioned and operated at Confluent
- How the PS landscape evolved at Confluent
- Why strategy isa key element from a PS perspective
- What are some effects of the change
… and more.
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Other episodes
S02 Ep. 10: Brent Ludwig on Professional Services for Product-Led Growth Companies
Brent Ludwig, Head of Professional Services, Celigo, talks about the significance of setting up a professional services team at a PLG company and the positive impact it can have on the company’s resources.
S02 Ep. 09: Jeff Kushmerek on staffing your first customer onboarding team
Jeff Kushmerek, CEO & Founder, Infinite Renewals gets talking on setting up your first customer onboarding team
S02 Ep. 08: Sloan Pettersen on how to scale without compromising on customer experience
Sloan Pettersen, Director of Global Client Onboarding at Impact, shares her insights on the ability to scale and automate while still providing a positive customer experience.
