Keynote
Author and Customer Onboarding Expert, Springboard Solutions
Donna Weber is the world’s leading expert in customer onboarding and value realization . For more than two decades, she’s helped high - growth startups and established enterprises transform new and existing customers into loyal champions. As a recognized thought leader, influencer, strategist, advisor, author, and speaker Donna gets to the heart of Customer Success. She is passionate about helping customers reach their goals.
May 23rd, Thursday
In today's rapidly evolving landscape, customer onboarding stands at the forefront of business success. Don't miss this opportunity to gain actionable insights and strategies from Customer Onboarding Expert, Donna Weber, to propel your onboarding initiatives to new heights in 2024 and beyond. This valuable session enables you to: - Break down complex implementations into management stages to accelerate time to value - Avoid the "first value cliff" by delivering a value journey - Embrace the power of digital technologies to drive customer adoption and engagement - Elevate customer-facing teams to deliver meaningful value to customers - Explore the benefits of premium onboarding services in delivering exceptional value and differentiation