Free
A customer onboarding playbook is a comprehensive reference guide that clearly outlines the protocols, phases, and requirements of the onboarding process for all stakeholders. It’s sometimes referred to as a customer success playbook.
It defines each step of the onboarding process and offers detailed guidelines for teams to follow.
It also helps teams identify best practices for refining and improving client onboarding processes.
We don’t have a standard start-up discount, but do drop a note to care@rocketlane.com, and we’d be happy to see what best we can do for promising start-ups (pre Series A or bootstrapped) that can benefit from Rocketlane.
No. You need to pay only for your team member licenses. Giving your customer side users access is free.
If you couldn’t spend time on Rocketlane during your 14-day trial for some reason, please drop us a note at care@rocketlane.com or via our support chat with your information. We will verify your usage and extend your trial by an additional week, if that helps with your evaluation.
Please drop us a note at care@rocketlane.com with your request and reasoning, and we’re willing to have some flexibility on our pricing method if it makes business sense for us and for you.