Bill Cushard is GM Partner Success at Dragonboat, a tech-enabled services company that helps software companies deliver whole product solutions, specializing in customer education, future of work, and agile project management. Bill is also the host of Helping Sells Radio, the world's longest running customer success podcast, and author of The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence.