Donna Weber is the world’s leading expert in customer onboarding. For more than two decades, she’s helped high-growth startups and established enterprises create customers for life. As a recognized thought leader, influencer, strategist, advisor, author, and speaker Donna gets to the heart of Customer Success. She is also the acclaimed author of “Onboarding Matters”, winner of the NYC Big Book Award. When she’s not orchestrating customer onboarding, you will find her outside, hiking or cycling the hills of the San Francisco Bay Area or kayaking the waters of California and beyond.