Introducing Rocketlane's Partner Central: Seamlessly collaborate with all your partners in one central tool

Published in June

01 June 2023

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For most modern companies, collaborating with external partners plays a crucial role in achieving successful business outcomes. But it often comes with its own set of challenges. Scattered project management, inefficient communication, and a lack of visibility can lead to misalignment, missed deadlines, and frustrated customers.

That's precisely why we’ve built Partner Central on Rocketlane - a powerful feature designed to change the way you collaborate with your partners and customers.

With Partner Central, you can now work seamlessly with all your partners and customers in one centralized tool, simplifying multi-company project management, communication, and collaboration like never before.

Create and share standardized playbooks for partners

Rocketlane allows you to create and share standardized playbooks for your partners to use. These playbooks come in the form of templates and customizable plans, making it easy for your partners to understand and follow your company’s best practices.

This way, you also ensure each customer receives the same high-quality experience every time they interact with your brand, even on partner-led projects.


Collaborate with your partners and customers in one place

Rocketlane's Partner Central eliminates the need for additional tools or separate versions of your project. By consolidating all project-related activities, discussions, and files, it becomes easier than ever to efficiently manage projects while working closely with your partners and customers.


Gain complete visibility into your projects and partnerships

With Partner Central, you gain complete visibility into all your partner projects. Real-time project and task tracking, status updates, communication tools, and reporting features provide you with a comprehensive overview of project progress and hold-ups. This level of visibility allows you, your partners, and your customers to stay aligned and work towards shared goals, enabling better decision-making and efficient work.


Outsource your work with confidence to your best-performing partners

Partner Central provides you with the confidence to outsource work, knowing that you have full visibility into your partners’ performance. Rocketlane's Operations Insights and CSAT reports allow you to filter performance data by partners, giving you valuable insights into how they are performing on every customer project. This data-driven approach enables you to make informed decisions about whom to work with, maximizing efficiency and customer satisfaction.


Maintain security and control

Rocketlane understands the importance of data security and control. With Partner Central, you can set granular access controls for each partner involved, ensuring just the data you want to share is accessible to your partners and that you maintain complete control over your projects and data.

Stay connected, stay productive, and drive exceptional results

Rocketlane's Partner Central is set to transform how you collaborate with partners and customers. Experience the power of streamlined collaboration, enhanced visibility, and accelerated business growth.

By leveraging Rocketlane's collaboration and project management capabilities, Partner Central empowers you to scale your business without the need to expand your team. It enables you to speed up implementations and handle increased workloads effortlessly. Running a tight ship with a lean team not only lowers operational costs but also enhances your team's capacity to deliver exceptional results.

So why wait? To learn more about Rocketlane's Partner Central and how it can benefit your business, visit our website or contact our team for a personalized demo.

What I appreciated most about Rocketlane is its seamless approach to onboarding and project management. The ability to collaborate in real-time, set clear timelines, and track progress across multiple teams makes it incredibly efficient. The built-in document-sharing and communication tools reduce the need to switch between platforms. It’s especially useful for client-facing projects, where transparency and accountability are key

Sebastian
Intercom

AI that executes your delivery work (Add to any plan)

Most popular

Standard

Ideal for expanding organizations needing more in-depth capabilities and integration for scaling.

$49

per team member/
month billed annually

*minimum of 5 team members

  • Full partner ecosystem support
  • Dynamic templates for any project
  • Milestone CSAT for customer pulse
  • Docs, forms, projects in one place
  • Docs, forms, projects in one place
  • Approval-governed time tracking
  • 200 Automations/user/month
  • Native HubSpot, Jira, Slack Integration

Most popular

Premium

Great for teams desiring tailored workflows with comprehensive reporting capabilities.

$69

per team member/month billed annually

*minimum of 5 team members

  • Real-time project profitability
  • AI resourcing and capacity planning
  • All revenue recognition models
  • Centralized rate cards and budgets
  • Portfolio reporting for leaders
  • Bill faster & improve cash flow
  • Native Salesforce integration

Most popular

Enterprise

Tailored for large enterprises requiring a fully customizable, comprehensive delivery engine.

$99

per team member/month billed annually

*minimum of 5 team members

  • SAML SSO and role-based access
  • Unlimited, hands-off automations
  • Soft-allocate pipeline deals early
  • Skills matrix for smarter staffing
  • Staff global teams ahead of demand
  • Multi-currency global delivery
  • Snowflake data + custom reports

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<TL;DR>

A Forward Deployed Engineer (FDE) embeds in the customer environment to implement, customize, and operationalize complex products. They unblock integrations, fix data issues, adapt workflows, and bridge engineering gaps — accelerating onboarding, adoption, and customer value far beyond traditional post-sales roles.

<TL;DR>

A Forward Deployed Engineer (FDE) embeds in the customer environment to implement, customize, and operationalize complex products. They unblock integrations, fix data issues, adapt workflows, and bridge engineering gaps — accelerating onboarding, adoption, and customer value far beyond traditional post-sales roles.

Trusted by top companies

One platform does what the entire table above tries
to split across tools.

Myth

Enterprise implementations fail because customers don’t follow the process or provide clean data on time. Most delays are purely “customer-side” issues.

Fact

Implementations fail because complex environments need real-time technical problem-solving. FDEs unblock workflows, integrations, and unknown constraints that traditional onboarding teams can’t resolve on their own.

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Did you Know?

Companies that embed engineers directly with customers see significantly higher enterprise retention compared to traditional post-sales models — because embedded engineers uncover “unknowns” that never surface in ticket queues.

Sebastian mathew

VP Sales, Intercom

A Forward Deployed Engineer (FDE) embeds in the customer environment to implement, customize, and operationalize complex products. They unblock integrations, fix data issues, adapt workflows, and bridge engineering gaps — accelerating onboarding, adoption, and customer value far beyond traditional post-sales roles.