consistency and Productivity
Create an engaging customer experience
With an easy-to-access, self-serve customer portal, Rocketlane helps you deliver on customer-centricity. Make customers feel invested in their implementation journey for a delightful project delivery experience.
Keep customers accountable
There’s a lot that’s banking on your customer in a fintech implementation. With the Rocketlane Customer Portal, customers know what tasks they need to complete, which documents they need to share, and what approvals are pending on them.
Simplify customer collaboration
Have real-time discussions with your customers around tasks and projects on Chat, share and edit documents using Spaces, and get all the necessary information and approvals using built-in forms.
Communicate with clarity
Share status updates summarising what you accomplished, send timely reminders about task deadlines, and standardise your communication with templates. In addition to that, you can push project updates directly to your customers’ Slack workspace with our native integration.