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We are thrilled to announce a groundbreaking addition to the Rocketlane family – Rocketlane TV!
In the ever-evolving landscape of Customer Success and Professional Services, the demand for insightful, engaging, and accessible content is more significant than ever. We understand the importance of staying ahead in your industry, and that's why we've created Rocketlane TV, a dedicated OTT platform designed exclusively for leaders, influencers, and professionals like you.
Rocketlane TV is not just another streaming service; it's a curated space crafted for thought leaders in Customer Success, Onboarding, and Professional Services. Imagine a "Netflix"-esque experience, meticulously organized with high-quality video content covering crucial topics such as implementation strategies, best practices in professional services, and customer success insights. It features some of the foremost thought leaders in the industry generously sharing their expertise and knowledge, all for free.
Rocketlane TV isn't just about consuming content; it's about sharing your expertise with the world. We're inviting leaders and professionals from the realms of Customer Onboarding, Customer Success, and Professional Services to contribute engaging and educational content in any format of your choosing. Whether you're a seasoned content creator or a first-time contributor, the Rocketlane team is here to guide you through the process and help bring your ideas to life.
Note: If you've already created videos in the past, and would like to host them on RLTV, we can help facilitate this as well. Just write to us at rltv@rocketlane.com
To learn more about joining RLTV as creator, click here.
Rocketlane TV is now live and we couldn't be more excited! Join us in this revolution of knowledge sharing, and let's shape the future of Customer Success and Professional Services together. Stay tuned for more updates, sneak peeks, and behind-the-scenes looks at what's coming your way on Rocketlane TV. We can't wait to embark on this exciting journey with you!
“Speeds up CSV importing and saves me from having to get customers to use a template file or create mapped data exports. Quick to integrate and flexible outside the happy path. We found defining workbooks and templates confusing; at a prior job it was configured through code, which I preferred.”
Source: G2 review


AI that executes your delivery work (Add to any plan)
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Ideal for expanding organizations needing more in-depth capabilities and integration for scaling.
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Great for teams desiring tailored workflows with comprehensive reporting capabilities.
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Tailored for large enterprises requiring a fully customizable, comprehensive delivery engine.

A Forward Deployed Engineer (FDE) embeds in the customer environment to implement, customize, and operationalize complex products. They unblock integrations, fix data issues, adapt workflows, and bridge engineering gaps — accelerating onboarding, adoption, and customer value far beyond traditional post-sales roles.





70–85% utilization. 94% G2 rating.
One platform does what the entire table above tries
to split across tools.
70–85% utilization. 94% G2 rating.
One platform does what the entire table above tries
to split across tools.

70–85% utilization. 94% G2 rating.
One platform does what the entire table above tries
to split across tools.
Enterprise implementations fail because customers don’t follow the process or provide clean data on time. Most delays are purely “customer-side” issues.
Implementations fail because complex environments need real-time technical problem-solving. FDEs unblock workflows, integrations, and unknown constraints that traditional onboarding teams can’t resolve on their own.
Get a better all-in-one PSA
Get a better all-in-one PSA
Companies that embed engineers directly with customers see significantly higher enterprise retention compared to traditional post-sales models — because embedded engineers uncover “unknowns” that never surface in ticket queues.

VP Sales, Intercom

A Forward Deployed Engineer (FDE) embeds in the customer environment to implement, customize, and operationalize complex products. They unblock integrations, fix data issues, adapt workflows, and bridge engineering gaps — accelerating onboarding, adoption, and customer value far beyond traditional post-sales roles.






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