Resource library

Our e-books, reports, templates, and surveys have helped customer onboarding peers elevate their work. Valuable content, no sales pitches.

Report

The State of Customer Onboarding 2023

300+ Customer Onboarding and Implementation professionals share their work goals, challenges, and trends they foresee in 2023.

Guide

Codify the micro-plays for your post-sales organization

Customer delight can be sustained the long-term. If you can pre-empt issues in the post-sales phase

Free Tools

What is your Customer Onboarding Maturity Score?

Take this free 5-minute survey to benchmark yourself against world's best practices and receive your actionable

Workbooks

Kick-off Deck

Kickoff meetings set the tone for the entire customer onboarding journey. That's why we put together all our learnings from

Report

Customer Onboarding Maturity Model

200+ Customer Onboarding and Implementation professionals from around the world, spanning multiple industries

Guide

IdeaBook22

The world’s first and only onboarding event - Propel22 brought together over 30 industry leaders and experts

Report

The State of Customer Onboarding 2022

100+ Customer Onboarding and Implementation professionals share their work goals, challenges, and trends they foresaw for 2022

Report

The State of Customer Onboarding 2023

300+ Customer Onboarding and Implementation professionals share their work goals, challenges, and trends they foresee in 2023.

Free Tools

What is your Customer Onboarding Maturity Score?

Take this free 5-minute survey to benchmark yourself against world's best practices and receive your actionable

Workbooks

Kick-off Deck

Kickoff meetings set the tone for the entire customer onboarding journey. That's why we put together all our learnings from

Report

Customer Onboarding Maturity Model

200+ Customer Onboarding and Implementation professionals from around the world, spanning multiple industries

Report

The State of Customer Onboarding 2022

100+ Customer Onboarding and Implementation professionals share their work goals, challenges, and trends they foresaw for 2022

Report

The State of Customer Onboarding 2023

300+ Customer Onboarding and Implementation professionals share their work goals, challenges, and trends they foresee in 2023.

Guide

Codify the micro-plays for your post-sales organization

Customer delight can be sustained the long-term. If you can pre-empt issues in the post-sales phase

Guide

IdeaBook22

The world’s first and only onboarding event - Propel22 brought together over 30 industry leaders and experts