Most PS organizations have adopted AI. Most haven't seen it move the needle yet. The 2026 SPI PS Maturity Benchmark, drawn from 509 firms and 245,000 employees, shows why: Gen AI adoption jumped 40% year over year, yet billable utilization just hit a historic low. The gap between high-performing and struggling PS firms isn't closing. It's widening.
In this session, Dave Hofferberth walks through what the data is actually telling us. We then map those findings to a practical framework: three distinct AI transformations that PS teams need to go through, in order, and where most organizations are getting stuck. A practitioner who has been through this journey joins to share what the transition actually looked like from the inside.
You'll leave with a clearer sense of where your organization stands today and a practical path to mature your AI readiness, one step at a time.
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From Data to Delivery: The 2026 SPI Benchmark on PS AI Maturity and How to Move Up
July 22, 2026
11 am BST
Most PS organizations have adopted AI. Most haven't seen it move the needle yet. The 2026 SPI PS Maturity Benchmark, drawn from 509 firms and 245,000 employees, shows why: Gen AI adoption jumped 40% year over year, yet billable utilization just hit a historic low. The gap between high-performing and struggling PS firms isn't closing. It's widening.
In this session, Dave Hofferberth walks through what the data is actually telling us. We then map those findings to a practical framework: three distinct AI transformations that PS teams need to go through, in order, and where most organizations are getting stuck. A practitioner who has been through this journey joins to share what the transition actually looked like from the inside.
You'll leave with a clearer sense of where your organization stands today and a practical path to mature your AI readiness, one step at a time.
