Rocketlane is crucial in inspiring confidence with your customers during their onboarding and implementation journey. Your customer-facing teams can deliver a professional experience with ease, and get your customers to value faster. If you are onboarding mid-market or enterprise customers, you should be using Rocketlane to turn them into your advocates right from the get go.
Nathan Latka
CEO, Founderpath

Accelerate time to value for your customers

Rocketlane unifies project planning, customer communication, and document management - so your team can manage client projects efficiently.
Exclusive offer for Latka Newsletter readers-
‍‍Book a demo today and get 2 months free*
Schedule a Demo
*whenever you buy an annual subscription

Three reasons why client project delivery is better on Rocketlane

Deliver more client projects with a lean team

Intelligent automation lets your team manage a large project portfolio easily, by boosting your team’s productivity by 20%.

Delegate responsibility with self-serve access

Customer-facing UX enables collaboration, keeps your customers accountable, and reduces the risk of churn by 30%.

Derive actionable insights about performance

Native reports help you zero in on areas of improvement on project performance, and helps reduce go-live time by 15%.

Why Customers
Love Rocketlane

"The biggest difference with Rocketlane is the ability to update templates, which has vastly improved our process. We have reduced the average project duration by 20%"

Carly Mawer

Implementation Team Manager
"Our clients get real time information, and we love the ability to internally collaborate on Rocketlane. The intuitive dashboards and the insights we derive from Rocketlane are a couple of things that I absolutely love about the product."

Shekar Murthy

Chief Customer Officer
"Rocketlane's platform gave us a singlesource of truth for all things related to customer projects. We now have a way to benchmark, analyze, and optimize our process with each new customer and for every project."

Shehzad Karkhanawala

VP - Global Marketing
"The biggest difference with Rocketlane is the ability to update templates, which has vastly improved our process. We have reduced the average project duration by 20%"

Carly Mawer

Implementation Team Manager
10%
Increase in average customer satisfaction ratings
"Our clients get real time information, and we love the ability to internally collaborate on Rocketlane. The intuitive dashboards and the insights we derive from Rocketlane are a couple of things that I absolutely love about the product."

Shekar Murthy

Chief Customer Officer
50k hrs
Saved annually ona global scale
"Rocketlane's platform gave us a singlesource of truth for all things related to customer projects. We now have a way to benchmark, analyze, and optimize our process with each new customer and for every project."

Shehzad Karkhanawala

VP - Global Marketing
15%
Reduction in timeto go-live

Get a headstart on your projects with reusable templates

You don’t have to start building project plans from scratch for every new project. With Rocketlane, you can set up your own custom templates. Your team can reuse them for any new project.

Pick the right template for your new project, and most of the heavy lifting is already done for you. Your new project will come with pre-built phases, tasks, milestones, dependencies, approval forms, and boilerplate documents. All in place and ready to go.

Pro tip: You can merge two or more templates to create an all new template in seconds. Even better, you can automate the creation of projects phases, tasks et al when specific conditions are met.

Give customers a ringside view of their onboarding journey

Customer facing projects are a two-way street. That’s why Rocketlane creates a customer-facing portal for every onboarding project.

Your customers can see which tasks are pending on them, what are the due dates, assign people to tasks, update task statuses, reply to conversations, and collaborate with you on documents.

You can automate status updates so your customers stay informed minus the cumbersome email threads. Plus with the Rocketlane-Slack integration, project updates are pushed straight to a channel on your customers’ Slack workspace.

That way nobody ever drops the ball and the project keeps moving along.

Detect project delivery performance issues on time

The Rocketlane projects dashboard gives you a birds-eye view of your entire project portfolio - you can check project progress, see which way updates are trending, which phases are causing delays, etc. and take timely corrective measures.

Track and measure how efficient you are at delivering client projects, with native reports like Operational Insights, Project Performance, Team Performance, and more.

Plus, with built-in CSAT, you can gather customer feedback regularly so your team knows how happy customers are with their onboarding journey.

Preferred by highly productive teams at

Recognised by G2 as the Leader
in the Client Onboarding category

Rocketlane G2 Badges

Move your service delivery into the fast lane

Deliver projects on time and on budget. Collaborate with your team, partners, and customers. Without scope creep, stress, or missed goals.