How to use data for your customer onboarding and customer success narrative
Nikola Mijic, the Co-founder & CEO of Matik, Inc., shares insights on how data can be used to optimize the customer journey.
Nikola Mijic, Co-founder & CEO of Matik Inc., is our guest on this episode of The Launch Station. Prior to co-founding Matik, he had an interesting journey, starting off as an implementation specialist at Bluenose before moving to LinkedIn and joining their Insights team. At LinkedIn, he worked on building data and narratives for customer success, sales, and solutions teams.
Nikola is passionate about leveraging the power of data to enable CS and customer onboarding teams to get to value faster.
On our show, Nikola talks about:
- The role of data in customer success and customer onboarding
- How data can help you get customers to value faster
- The benefits of incorporating data-driven elements in your presentations
- How teams can guarantee data accuracy during QBRs
… and more. Tune in now!
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