In this episode, we talk to Cori Medler, Director - Customer Success at BombBomb. She leads the team and steers initiatives for retention and expansion of BombBomb's managed customers.
Cori is a powerhouse in Customer Success, as she is who has quite literally experienced it all in SaaS. She has been in sales, services, people management, marketing strategies, data analysis, database administration, and so much more.
Here at the Launch Station, she gets to talking about:
… and more.