S02 Ep. 02: Winning at pre-to-post-sales: Lessons from Gitlab
Reshmi Krishna and Sherrod Patching from Gitlab, talk on structuring the right journey from pre to post sales, on better handoffs, etc.
In this episode, we are joined by Reshmi Krishna (Senior Manager, Enterprise Solutions Architect) and Sherrod Patching (Head of Global Technical Account Managers), GitLab.
Reshmi has extensive experience in being an engineer and a solutions architect. She has been in leadership positions for multiple years now.
Sherrod is a seasoned customer-centric technology leader with deep experience in building high-performing global teams focused on driving excellent customer experience and significant revenue growth.
While Reshmi loves to dive into the nitty gritty, Sherrod excels in driving organic and inorganic revenue growth.
In this episode, we have them talking about:
- What pre-sales and post-sales look like at Gitlab, and how they have evolved
- How should the right journey be structured from pre- to post-sales
- How to get better at handoffs
...and more.
Accelerate time to value for your customers with Rocketlane
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Other episodes
S02 Ep. 10: Brent Ludwig on Professional Services for Product-Led Growth Companies
Brent Ludwig, Head of Professional Services, Celigo, talks about the significance of setting up a professional services team at a PLG company and the positive impact it can have on the company’s resources.
S02 Ep. 09: Jeff Kushmerek on staffing your first customer onboarding team
Jeff Kushmerek, CEO & Founder, Infinite Renewals gets talking on setting up your first customer onboarding team
S02 Ep. 08: Sloan Pettersen on how to scale without compromising on customer experience
Sloan Pettersen, Director of Global Client Onboarding at Impact, shares her insights on the ability to scale and automate while still providing a positive customer experience.
