The world’s #1 event for delivery professionals
San Francisco, Bay Area | May 13 - May 14, 2026
Where the future of services leadership meets
Join service leaders and practitioners for two days of real-world strategy and execution in the AI-driven, outcomes-first era.
Attend Propel26
Attend Propel26
* Early Bird: 50% Off
San Francisco, Bay Area
May 13 - May 14, 2026
Attend Propel26
500+
Attendes
45+
Sessions
60+
Speakers
1
Epic party
500+
Attendees
45+
Sessions
40+
Speakers
1
Epic party
A year ago, AI was about exploration. Enterprises invested aggressively, tested new ideas, and ran pilots to understand what was possible. But for many teams, those efforts stalled before reaching real adoption. Impact was difficult to quantify. And too often, AI remained impressive in theory but disconnected from day-to-day work.
In 2026, that phase is over. The conversation has moved from what AI could do to what it actually delivers.
Why this year marks a turning point
AI investments are now judged by measurable business results, not experimentation
AI investments are now judged by measurable business results, not experimentation
AI investments are now judged by measurable business results, not experimentation
Where AI is held accountable for impact
More powerful AI, higher expectations
AI platforms are now capable of solving problems across functions and teams. But increased capability brings a new challenge: deciding which outcomes to prioritize and staying focused until those outcomes are realized.
Partnership over handoff
Outcomes are not achieved at launch. They require close collaboration with customers, thoughtful adoption design, AI embedded into everyday workflows, and delivery models that align incentives around results.
Delivery at enterprise scale
Rolling out AI across existing customers and complex environments has become the real test. Services and implementation teams must evolve how they operate or risk slowing down the very impact AI is meant to accelerate.
Organizations are no longer evaluating AI based on features alone. They are looking for partners who can help them define outcomes, operationalize AI, and prove progress with clarity.
The Outcome Era is about building that capability, across teams, systems, and delivery models, so AI translates into sustained, measurable results.
Outcomes Over efforts
Partner
Founding Product Manager
VP of Deployment and Integration
Head of Professional Services
Head of Professional Services
VP Customer Deployment and Professional Services
Senior Director of Customer Experience
Global Director of Implementations
Service Operations Director
Director & Co-Founder
Vice President Global PMO
Global Director, Implementation & Consulting Services
Head of Implementation Solutions
Partner
CEO and Co-founder
Director & Co-founder
VP of Operations
Global Head of Professional Services
CEO of Gainsight
Director, Customer Experience
Co-founder and Executive Chairman
Director of Implementation
Founding Product Manager
Principal Consultant
VP WW - Professional Services
Senior Director, Client Success
VP of Customer Success and experience
President and Co-Founder
Vice President, Professional Services
COO and Co-Founder
Director, Professional Services
Global CIO
Senior Manager, Customer Success & Services
Operations Manager
Manager, Professional Services Operations
Senior Manager, Implementation Services
Principal, Zenkara Consulting LLC
Sr. Enterprise Customer Success Manager
Principal Consultant
CIO
.webp)
Vice President, Professional Services
Vice President of Professional Services
Head of Enablement, Training & Onboarding
SVP & CIO
Head of Ops, CX & Integrations
Shared Services Continuous Improvement Leader
VP of Global sales
Director, Service Delivery
Career Coach & CS Leadership Strategist
Managing Director
Manager - Support and Education
SVP, Professional Services
CEO
Executive Leadership Coach & Founder
Head of Growth - India
CEO & Co-Founder
Vice President, Professional Services
Product Manager
Head of Customer Success
$399/-$799
you save $400
Limited time offer. Prices go up after March 31st.
Get Tickets
Get Tickets
$799/-
Better late than never
Full price ticket sales open when Early Bird tickets sell out
Get Tickets
Propel25 offered a rare and valuable opportunity to engage directly with other professional services leaders.
Chase Potter
VP Professional Services, AlayaCare
.avif)
Want to deliver a talk at Propel26?
We’re looking for people who are operating at the bleeding edge of professional services. If that’s you, please write to us. The PS world could benefit from some of your hard-won knowledge.
Be part of Propel26?
We’re looking for people who are operating at the bleeding edge of professional services.
