Get the Ideabook
Propel26 is one continuous argument told in six themes.
These follow the journey from understanding what is changing in professional services to redesigning delivery, evolving the team, proving value, and building growth around outcomes.
Follow them in order or start with the theme most relevant to you. Each one includes a quick summary and the full Propel26 session when you want to go deeper.
.webp)
Enter the Era
Why buyers stopped paying for hours, and what experts say is the mandate now
Enter the Era
Why buyers stopped paying for hours, and what experts say is the mandate now
Kate Brady
PMO & Consulting Program Leader, OneSource Virtual
Eric Olson
VP, Customer Operations, OneSource Virtual
Mahesh Baxi
Chief Success Officer, Rocketlane
.webp)
Aly Khan Musani
CFO, Detechtion
Chithra Rajagopalan
Head of Finance, Obsidian Security
Intekhab Nazeer
CFO, Lineaje Inc
Kristen Ware
Professional Services Program Manager, Submittable
Whitney Eskenazi
Manager, Implementation Services, LogicGate
Happy Luther
Founder, Zenkara Consulting
Ali Meyer
Founder, GlossaPro.ai
Ankit Sobti
Co-Founder & CTO, Postman
Intelligence at Work
.webp)
What AI is actually doing inside delivery teams: real agents, real workflows, real numbers
Joey Poarch
CEO, PSQuote
Ana Gole
VP Global Professional Services & Operations, Verint–Calabrio
.webp)
Justin Collins
VP Professional Services, Proofpoint
Josh Rutberg
VP Customer Outcomes, Glean
Randeep Jaidka
VP, Professional Services, Rocketlane
Raj Rajasekar
CEO, Saasgenie
Rashmi Kiran
Co-Founder, Saasgenie
Shehryar Malik
VP Implementations & Customer Onboarding, Tipalti
Merlin Komenda
Director of Implementation & Onboarding, Zappi
Srikrishnan Ganesan
CEO & Founder, Rocketlane
Delivery, Redesigned
.webp)
How the best teams rebuilt delivery around outcomes, not go-lives
Stacey Milgram Potzka
VP of Operations & Implementations, Actabl
Amanda Stewart
Senior Director of Implementations, Actabl
Chris Pinaire
Director of Consulting/Implementation, Global Shop Solutions
Emily Garza
Chief Customer Officer, Unit21
.webp)
April Slinger
Director of Client Implementation & PMO, HealthEZ
Robert Haukenberry
PS Leader, Apricity Group
Jeremy Taylor
PS Leader, Apricity Group
The New PS Team
.webp)
The roles this era created, who to hire for them, and when
.webp)
Kevin Stanley
Director of Implementation, MaintainX
Jacqui Morgan
Head of Client Delivery Transformation & Global PMO, Xceptor
Miku Jha
VP of Applied AI & Forward Deployed Engineering, ServiceNow
.webp)
Landon McCaig
Head of Global Implementation Services, Intercom
Alex Laverty
Customer Success, Harvey
Rajkumar Irudayaraj
SVP, Global Technology & Innovation Partners, Alteryx
Hannah Kinder
Director of Operations & HR, Greener by Default
CJ Tully
Director of Professional Services, Smartsheet
Leanne Snoeck
Director of Implementation Services, Quickbase
Jeff Rosenbaugh
Sr. Director of Professional Services, Lucid
Omid Razavi
Founder, SuccessLab
Kevin Bai
Founding Forward Deployed Engineer, Rippling
Brian Hodges
CEO & Co-Founder, nCloud Integrators
Prove the Outcomes
.webp)
How to make value visible, from health scores to handoffs and metrics your board reads
Daniel Levine
Director of Implementation & Professional Services, Clutch (CUSO)
Kristen Hayer
Founder & CEO, Success League
.webp)
Grace VanderMolen
Program Manager, OneSource Virtual
.webp)
Russell Pope
Technical Program Manager, OneSource Virtual
TJ Clark
PMO Director, OneSource Virtual
Anuj Arora
Chief Customer Officer & AI GTM Advisor, Ada.cx
Mariah Bayne
Founder & Principal Coach, Authentically You Coaching
Price for Value
.webp)
Pricing outcomes instead of hours, and knowing when you're ready to make the switch
Gwen Thorn
VP of Customer Success, Moveworks
Kristen Rosenberry
Sr. Professional Service Strategy & Ops Program Manager, Moveworks
Brett Jarvis
Vice President of Customer Success & Experience, Rocketlane
.webp)
Erin Vaughan
VP of Customer Services, dbt Labs
.webp)
Jess Williams
Director of Professional Services, dbt Labs
Kasey Smith
Chief Operating Officer, Graphite Connect
Sabina Pons
Chief Executive Officer & Chief Customer Officer, Growth Molecules™
Justin Manduke
Vice President of Professional Services, Optro
Josh Simpson
SVP, Professional Services & Onboarding, Gainsight
Sarah Hurd
VP, Services & Operations, Faye
