Don’t miss the flagship event for delivery leaders

Watch Rocketlane CEO Sri Ganesan explain why delivery teams are entering the Outcome Era — and why leaders are gathering at Propel26.

Speak at Propel26

Agenda

Sessions

DAY 1
DAY 2
Time (PST)
Topic
Speakers
07:30 onwards

Registration Desk

Main Ballroom

07:30

Breakfast

90 mins

Foyer

09:00

General Session

Welcome Note

15 min

Main Ballroom

Srikrishnan 
Ganesan

CEO & Founder, Rocketlane

09:15

Keynote

Keynote

60 mins

Main Ballroom

Srikrishnan 
Ganesan

CEO & Founder, Rocketlane

10:15

Fireside Chat

Delivery Model Innovation: Ongoing Services, Success Measures, and the Holistic Post-Sales Motion

30 mins

Ballroom

Gwen Thorn

PS Leaders,
Moveworks

Kristen Rosenberry

PS Leaders,
Moveworks

Brett Jarvis

Vice President of Customer Success & Experience,
Rocketlane

10:45

Break

15 mins

Ballroom

11:00

General Session

Implementation Leadership & Scaling at MaintainX

30 mins

Main Ballroom

Kevin Stanley

Director of Implementation, MaintainX

11:30

General Session

Resident Architect Time Tracking / Paper Cuts to Automated Solutions

30 min

Main Ballroom

Erin Vaughan

VP of Customer Services,
dbt Labs

Jess Williams

Director of Professional Services, dbt Labs

12:00

Lunch

60 mins

Foyer

13:00

Track A

Panel Discussion:
AI for PS: Baby steps or Giant leaps?

30 min

Main Ballroom A

Ana Gole

VP Global Professional Services & Operations,
Calabrio/Verint

Justin Collins

VP Professional Services, Proofpoint

Josh Rutberg

VP Customer Outcomes,
Glean

13:00

Track B

FlightPath : Implementation on autopilot.

30 min

Main Ballroom B

Grace VanderMolen

Program Manager, OneSource Virtual

Russell Pope

Technical Program Manager, OneSource Virtual

13:30

Track A

The Most Important Metric in Implementation: NRR

30 min

Main Ballroom A

Daniel Levine

Director of Implementation & Professional Services,
Clutch (CUSO)

13:30

Track B

Delivery Model Innovation for the Agentic Era

30 min

Main Ballroom B

Srinivas Vemuri

Forsys Inc

Vandana

Forsys Inc

14:00

Track A

Practical Ways to Turn AI into Your Implementation Copilot

30 min

Main Ballroom A

Shehryar Malik

VP Implementations & Customer Onboarding,
Tipalti

14:00

Track B

Land with Services, Expand with Services: How Graphite Uses Implementation as the Wedge Then Expands into Other Modules

30 min

Main Ballroom B

Kasey Smith

Head of Operations, Graphite Connect

14:30

Track A

The Power of the Invisible Hand: Designing Partner Engagement for Predictable Outcomes

15 min

Main Ballroom B

Preethie Vimalan

Senior Manager,
Professional Services,
Freshworks

14:30

Track B

Elevating Customer Excellence: Infusing AI into the Human Connection

15 min

Main Ballroom A

Stacey Milgram Potzka

VP of Operations & Implementations,
Actabl

Amanda Stewart

Senior Director of Implementations, Actabl

15:00

Break

15 mins

Foyer

15:15

Track A

From Quote to Outcome: Reinventing Professional Services Scoping with AI

30 min

Main Ballroom B

Joey Poarch

CEO, PSQuote

15:15

Track B

Panel Discussion: The Path to Maturity & Scale for Partner Delivery

30 min

Main Ballroom A

Sabina Pons

Chief Executive Officer &
Chief Customer Officer,
Growth Molecules™

Justin Manduke

Vice President of
Professional Services,
Optro

Josh Simpson

SVP, Professional Services & Onboarding,
Gainsight

15:45

Track A

From Implementations To Outcomes

30 min

Main Ballroom B

Chris Pinaire

Director of Consulting/Implementation,
Global Shop Solutions

15:45

Track B

TBD

30 min

Main Ballroom A

Raj Rajasekar

CEO,
Saasgenie

16:15

Track A

From Feature Factory to Solving Business Outcomes

30 min

Main Ballroom A

Ali Meyer

AI / PS Leader
GlossaPro.ai

16:15

Track B

Simplifying Complexity: Designing an Outcome-Driven Client Experience with Rocketlane

30 min

Main Ballroom B

April Slinger

Director of Client Implementation & PMO, HealthEZ

16:45

Transit time

10 mins

16:55

Awards

Rocketlane Award Ceremony & Closing Note

15 mins

Main Ballroom

17:10

Break

50 min

18:00

General Session

Rocketlane VIP Party

~3h 30m

Main Ballroom

Time (PST)
Topic
Speakers
07:30

Breakfast

90 mins

Foyer

09:00

General Session

Welcome Note

10 min

Main Ballroom

Srikrishnan 
Ganesan

CEO & Founder, Rocketlane

09:10

Keynote

Product Keynote

30 mins

Main Ballroom

Arushi Ladha

Director of Product,
Rocketlane

09:40

General Session

From Go-Live to Outcome: Building a Maturity Model for AI-Era Professional Services Delivery

30 min

Main Ballroom

Anuj Arora

Chief Customer Officer &
AI GTM Advisor,
Ada.cx

10:10

General Session

FDE Panel

30 min

Main Ballroom

Ankan Jain

Vice President,
Global Services,
Pendo

Landon McCaig

PS Leaders,
Intercom

Alex Laverty

Customer Success,
Harvey

Rajkumar Irudayaraj

SVP, Global Technology & Innovation Partners,
Alteryx

10:40

Transit time

10 mins

10:50

Track A

CFO expectations from PS in the AI-first world

45 mins

Main Ballroom A

Brett Jarvis

Vice President of Customer Success & Experience,
Rocketlane

Aly Khan Musani

CFO, Detechtion

10:50

Track B

Optimization and Automation in a Non-Profit Environment

30 mins

Main Ballroom B

Hannah Kinder

Director of Operations & HR, Greener by Default

11:35

Track A

Own the Outcome: Moving Implementation from Process to Product

30 mins

Main Ballroom A

Emily Garza

Implementation / CS Leader,
Unit21

11:20

Track B

The Customer Trust Gap: Why Outcome Pricing Scares Buyers (and How to Fix It)

30 mins

Main Ballroom B

Sarah Hurd

PS/CS Leader,
Faye

11:50

Break

10 mins

Foyer

12:00

Track A

Forward Deployed Engineering: What Is an FDE, When Do You Need One, and Where Do FDEs Fit

30 min

Main Ballroom A

Kevin Bai

Founding Forward Deployed Engineer,
Rippling

12:00

Track B

Influencing Organizational Change:
Leadership & Strategy Panel

30 min

Main Ballroom B

Kristen Ware

Professional Services
Program Manager,
Submittable

Hannah McClure

Senior Manager,
Implementation Services,
LogicGate

12:30

Lunch

60 min

Foyer

13:30

Track A

Fix Your Customer Journey: Reclaim the Startup Mentality

30 min

Main Ballroom A

Robert Haukenberry

PS Leaders,
Apricity Group

Jeremy Taylor

PS Leaders,
Apricity Group

13:30

Track B

Rocketlane Product Roadmap

60 min

Main Ballroom B

Arushi Ladha

Director of Product,
Rocketlane

Vedika Parvez

Product Manager,
Rocketlane

14:00

Track A

Design Before You Automate: The Implementation Discipline Behind AI That Actually Sticks

30 min

Main Ballroom A

Merlin Komenda

Director of Implementation & Onboarding,
Zappi

14:30

Track B

Hands-on with Nitro

30 min

Main Ballroom B

Vishnu Prasad

Head of Customer Success, Rocketlane

14:30

Track A

Alignment Audit: What Work Actually Drives the Goal: How leaders align teams to measurable outcomes in the AI delivery era

30 min

Main Ballroom A

Mariah Bayne

Founder & Principal Coach, Authentically You Coaching

15:00

General Session

Re-inventing Intercom: The Fin Story

30 min

Main Ballroom

Des Traynor

Co-founder and
the Chief Strategy Officer,
Intercom

15:30

Break

15 min

Foyer

15:45

General Session

AI for leaders

45 min

Main Ballroom

Srikrishnan 
Ganesan

CEO & Founder, Rocketlane

16:30

General Session

Closing Note

10 min

Main Ballroom

Srikrishnan 
Ganesan

CEO & Founder, Rocketlane

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San Francisco Airport
Marriott Waterfront

May 13 - May 14, 2026

In-Person

Attend Propel26

Attend Propel26

Recording

Propel25 Recording

Propel24 Recording
Propel23 Recording
Propel22 Recording
Resourses
Propel25 Ideabook
Propel24 Ideabook
Propel23 Ideabook
Propel22 Ideabook