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2024 Professional Services Maturity™ Benchmark Report

We partnered with Service Performance Insight (SPI) to bring out the 17th Professional Services Maturity™ Benchmark report.

Some Key Findings


Employee billable utilization achieved by respondents


Percentage of annual margin target achieved by PSOs surveyed


of respondents adopted a PSA solution

Move your service delivery into the fast lane

Deliver projects on time and on budget. Collaborate with your team, partners, and customers. Without scope creep, stress, or missed goals.