Customer onboarding tips

Customer onboarding best practices, framekworks, and tips from the CEO's desk
Customer onboarding tips
Customer Onboarding Tips Part IX: On habit change, weekly showcases, and planning UAT and validation
Tips on change management, taking the lead with customers, and weekly showcases.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
Customer Onboarding Tips Part VIII: On cut-over plans, handoff calls, and weekly onboarding standups
On peer pressure as a tactic, cut-over plans, weekly onboarding stand-ups, and more.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
Customer Onboarding Tips Part VII: On hyper-care, OBRs, and Onboarding Enablement Packages
Onboarding Enablement Package, Onboarding Business Reviews, what hyper-care can do for your customers, and more.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
Customer Onboarding Tips Part VI: On flexibility, challenges, and effort
Learn about showing flexibility in your implementation plans, customer effort levels, and the importance of quarterly reflection meetings
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
Customer Onboarding Tips Part V: Process Level Enhancements
Of training videos, readiness kits, engineering a great first impression, and more.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
Customer Onboarding Tips Part IV: Establish a rhythm for onboarding
The importance of continuous feedback, having the human touch in onboarding, setting a cadence for communication, and more.
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
The Ultimate Customer Onboarding Tips - Part III: Shoot for the stars
A collection of the most insightful client onboarding tips from Rocketlane's CEO, Srikrishnan Ganesan
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
The Ultimate Customer Onboarding Tips - Part II: Level up your customer onboarding game
A collection of the most insightful customer onboarding tips from Rocketlane's CEO, Srikrishnan Ganesan
Srikrishnan Ganesan
Co-founder, Rocketlane
Customer onboarding tips
The Ultimate Customer Onboarding Tips - Part I
A collection of the most insightful customer onboarding tips from Rocketlane's CEO, Srikrishnan Ganesan
Srikrishnan Ganesan
Co-founder, Rocketlane

Bringing order to your
implementation and onboarding chaos.

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