Propel22: The world’s only customer onboarding conference

Everything you need to know about Rocketlane's two-day, global customer onboarding event
February 23, 2022
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We’re inching closer to what is definitely one of the biggest highlights of the year for us at Rocketlane - Propel22! It’s the first-ever conference for customer onboarding and implementation professionals. It’s also our maiden Propel event.

What is Propel?

When we started building Rocketlane, we realized that few resources were available on customer onboarding and implementation. What was available was either generic, obsolete, or both. We have been changing that with our resources such as blogs, podcasts, webinars, and our community Preflight. Propel is a natural progression in that direction.

Propel is a global annual conference (virtual for now) for professionals and experts in the customer onboarding and software implementation space, especially in the SaaS industry. The goal is to bring together the brightest minds in the industry to foster learning, change, growth, and community.

When and where will Propel happen?

Propel22 is scheduled to happen March 15-16, 2022. It will be a virtual conference, and you can sign up for it here.

Who is Propel for?

Propel is the place to be for anyone in the customer onboarding, customer success, implementation, and professional services spaces. We have fireside chats, keynote sessions, panel discussions, and workshops for people in the following categories:

  1. Early-stage companies for which founders or a customer success team handle customer onboarding
  2. Series B+ businesses for which there are typically separate onboarding or implementation teams
  3. Unicorns or large companies with significant professional services teams that handle customer onboarding and ongoing delivery for customers

What can you expect to learn from Propel?

Propel is where customer onboarding and implementation leaders and practitioners from around the world will converge for two days of knowledge-sharing and networking.

Propel attendees will learn best practices, tips, and innovative ideas that they can employ to transform their onboarding teams from cost centers to strategic differentiators. This will provide them with an enduring competitive advantage, inspiring the confidence of their prospects and customers.

You can expect to learn from renowned industry leaders:

  1. Aaron Jones - VP - Services and Global Partner Strategy at HubSpot
  2. Aaron Thompson - Founder & CEO of Red Slacks and CRO at SuccessHACKER
  3. Alex Farmer - Founder of Customer Success Excellence and VP - Customer Success @ Cognite
  4. Bill Cushard - Host of Helping Sells Radio, author of The Art of Agile Marketing: A Practical Roadmap for Implementing Kanban and Scrum in Jira and Confluence, Executive Director & Global Head - Future of Work and Customer Education Practices at ServiceRocket
  5. David Boskovic - Founder and CEO - Flatfile
  6. Deepak Kumar - CCO - ContractPodAi and angel investor
  7. Donna Weber - Customer onboarding expert and author of the bestseller Onboarding Matters
  8. Ed Powers - Seasoned Customer Success expert and consultant
  9. Emilia D'Anzica - Founder of Growth Molecules and globally recognized as one of the Top 25 Customer Success Leaders 
  10. Gaines Murfee - Manager - Customer Implementation @ Chili Piper
  11. Gemma Cipriani-Espineira - Chief Customer Officer @ Chili Piper
  12. Irit Eizips - Top CS strategist, CEO & Chief Customer Officer at CSM Practice
  13. Jeff Kushmerek - CEO & Founder of Infinite Renewals
  14. Jerry Henry - Director - Professional Services and Onboarding at Sendoso
  15. Kristen Hayer - Founder & CEO, The Success League
  16. Kristi Faltorusso, VP - Customer Success at Client Success
  17. Lincoln Murphy - Expert, thought leader, and Customer Success Growth expert at Sixteen Ventures
  18. Maranda Dziekonski - Chief Customer Officer at Swiftly
  19. Mary Poppen - Chief Strategy and Customer Officer @ involve.ai 
  20. Matthew May - Go-to-Market advisor and ScaleUp Strategist for companies in the investment portfolio of Insight Partners, author of bestsellers The Shibumi Strategy and The Laws of Subtraction
  21. Mikael Blaisdell - Executive Director, Customer Success Association and Director @ Mikael Blaisedell & Associates
  22. Peter Armaly - Advisory Board Member @ CSM Practice and VP - Customer Success @ ESG
  23. Rod Cherkas - CEO at HelloCCO and the former VP of Professional Services at Gainsight
  24. Star Hofer - One of the Top 100 Customer Success Strategists for 2020 and 2021, VP - Customer Success at PartnerStack
  25. Srikrishnan Ganesan - Founder & CEO, Rocketlane

What are you waiting for?

Propel22 is what you need to take your onboarding experience, your team’s skills, and your career to the next level!
Click here to register.

More resources

  1. Propel22 recordings
  2. Implementation Stories
  3. Preflight Conversations
  4. The Launch Station - a podcast for all things customer onboarding
  5. Customer onboarding resources from Rocketlane

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Kirthika Soundararajan
Head - Content Marketing @ Rocketlane

All things content at Rocketlane. I run on coffee and cat videos. Follow me on Twitter @kirthikasrajan

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